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Product Categories
Call Center Simulation Call Center Simulation is a web-delivered assessment that measures the key skills required for call center agent success.
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Customer Service Profile (CSP) The Customer Service Profile (CSP) measures how well a person fits specific customer service jobs in your organization.
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e.SKILLS Simulation e.SKILLS is a multimedia simulation designed to assess the skills required for employees to effectively communicate with customers and coworkers via computer, Internet, or other electronic means.
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Profile Sales Indicator The Profile Sales Indicator measures how well a person fits specific sales jobs in your organization.
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Profiles Managerial Fit (PMF) Profile Managerial Fit (PMF) measures critical aspects of compatibility between a manager and their employees.
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Profiles Performance Indicator (PPI) The Profile Performance Indicator is a DiSC-type assessment that reveals aspects of an individual's personality that could impact their fit with their manager, coworkers and team, and their job performance.
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Profiles Skills Test (PST) Profiles International provides comprehensive assessments to measure essential knowledge and skills.
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Profiles XT (PXT) The PXT assessment measures how well an individual fits specific jobs in your organization.
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Step One Survey II (SOS) The SOSII is a brief pre-hire assessment that measures an individual's basic work-related values.
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Success Skills 2000 Simulation Success Skills 2000: Benchmarks for High Performance is a video-based, computer-scored simulation that measures the key skills needed for success as an entry-level professional.
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Supervisory Skills Simulation The Supervisory Skills Evaluation Program is a DVD-based, computer-scored diagnostic system where participants watch a series of DVD vignettes and respond to multiple choice questions as if they were on the job.
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| Team Leader Readiness SimulationThe Team Leader Readiness Simulation is the first comprehensive hiring and development system designed specifically for the critical team leader role in a Call Center setting.
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Teller Vision Simulation Teller Vision is a web-delivered simulation that realistically depicts a typical day in the life of a teller and accurately predicts future job performance.
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rgw@watmec.com