Teller Vision Simulation
Teller Vision Simulation
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Teller Vision is a web-delivered simulation that realistically depicts a typical day in the life of a teller and accurately predicts future job performance. Teller Vision lets applicants "test drive" the teller job and experience what it's like to interact with customers and perform banking transactions. The demeanor and attitude of each customer varies, as does the complexity of each transaction. During the simulation, applicants are required to learn and apply bank policies and procedures, interact with customers, review documents (e.g., deposit slips, cheques, IDs), complete data entry screens, count and dispense cash (using a virtual cash drawer), answer questions, and recommend bank products and services. Applicants must be able to demonstrate basic keyboard and navigation skills as well as the ability to identify effective responses for each question.

With Teller Vision, you can quickly and accurately identify top performers who will:

- Provide superior customer service
- Generate more sales referrals
- Stay in balance
- Make fewer errors
- Remain on the job longer
- Exceed customer expectations
- Improve bottom-line results

Teller Vision measures five critical skills required for high levels of performance in the teller position. These skills are:

- Customer Focus
- Sales Focus
- Ability to Learn and Apply Procedures
- Attention to Detail
- Cash Handling/Balancing

Average Test Time:
48 Minutes

Skills Measured:
Overall Score (prediction of success)
In/Out of Balance
Cash Handling Errors
Average Transaction Time
Customer Focus
Ability to Learn and Apply Procedures
Attention to Detail
Sales Focus
Cash Handling/Balancing

*Please call or email for pricing and quantity information.
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